Privacy Policy

Last updated: August 9, 2026

This Privacy Policy explains how Coziette ("we", "us") collects, uses, and shares your personal information when you visit or make a purchase from our store.

1. Information we collect

Information you give us. When you place an order we collect your name, billing and shipping address, email address, phone number, and payment information. Your full card number is processed by our payment provider and is never stored on our servers.

Information collected automatically. When you browse the site we collect device information: your IP address, browser type and version, time zone, the pages you viewed, the site you came from, and how you interacted with our pages. We collect this using cookies, log files, web beacons, tags, and pixels.

2. Cookies and tracking

We use the following categories of cookies:

• Strictly necessary — keep your cart working and the checkout secure. These cannot be turned off.
• Analytics — help us understand which pages are useful and which are not.
• Advertising — used by Meta (Facebook and Instagram) and Google to show you our ads and measure whether they worked.

You can control cookies through your browser settings. If your browser sends a Global Privacy Control signal, we treat it as an opt-out request where applicable law requires.

3. How we use your information

• To fulfil your order, arrange shipping, and send you order and tracking confirmations
• To communicate with you about your order or a support request
• To screen orders for fraud risk
• To improve our website and product selection
• To show you relevant advertising, where you have not opted out
• To send marketing email, only if you asked us to

4. Who we share it with

We do not sell your personal information for money. We share it only with the providers we need to run the store:

• Shopify — powers our online store and checkout
• Our payment processor — processes your payment and screens for fraud
• Our fulfilment and shipping partners — receive your name and shipping address in order to deliver your parcel
• Meta and Google — receive advertising and analytics events
• Our email provider — sends order and, where you consented, marketing email

We may also disclose information where we are legally required to, or to protect our rights.

5. International transfers

Because we operate from Brazil and use service providers located in the United States, the European Union, and elsewhere, your information may be transferred outside your country of residence. We use providers who commit to appropriate safeguards for these transfers.

6. Your rights

If you are in the United States — depending on your state (including California, Colorado, Connecticut, Utah, Virginia, and others), you may have the right to know what personal information we hold about you, to request a copy, to request deletion, to correct it, and to opt out of the "sale" or "sharing" of personal information for targeted advertising. You can exercise the opt-out through our Your Privacy Choices page. We will not discriminate against you for exercising any of these rights.

If you are in Brazil — under the LGPD you may request confirmation of processing, access, correction, anonymisation, portability, and deletion of your personal data.

If you are in the European Economic Area or the United Kingdom — you may request access, correction, portability, deletion, and restriction of processing under the GDPR.

To make any of these requests, email us at the address below. We respond within 30 days and may need to verify your identity first.

7. How long we keep it

We keep order records for as long as we are legally required to for tax and accounting purposes. Marketing contact data is kept until you unsubscribe. Browsing data is kept for up to 24 months.

8. Children

Our store is not directed at children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.

9. Security

Our site runs on Shopify, which is PCI DSS compliant. All pages are served over HTTPS. Payment card details are handled by our payment processor and never reach our own systems.

10. Changes

We may update this policy to reflect changes to our practices or the law. The date at the top always shows the current version.

11. Contact us

PAVÃO SERVIÇOS E NEGÓCIOS ONLINE LTDA (trading as Coziette)
CNPJ 38.182.166/0001-49
Av. Tenente-Coronel Duarte, 200 — Centro-Norte, Cuiabá — MT, 78005-500, Brazil
Privacy questions and data requests: credpacto@gmail.com

You can also reach us through our Contact page. We reply within one business day.